TERMS AND CONDITIONS OF USE

Please read carefully. By accessing this site, of the The Grand Group an enterprise of Bharat Hotels Ltd ("The Grand"), via www.thegrandhotels.net (the "Site") you are agreeing to the terms that appear below.



TERMS AND CONDITIONS

All material found in the pages of this Website is protected under the copyright laws of India. Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this Website may constitute trade-names, trade-marks or service marks of The Grand Group an enterprise of Bharat Hotels Ltd. may have been licensed to use them. The display of trademarks, trade names or service marks on pages at this Website does not imply that a license of any kind has been granted to anyone else.

DISCLAIMER OF WARRANTIES

The Grand has compiled the information on this Website for the use of guests, prospective guests and travel professionals. The information, material and software algorithms contained in this Website or which may be downloaded from this Website, including text, graphics and hyperlinks, are provided 'as is' and 'as available'.
The information and material contained in this Website are believed to be accurate and complete at the time of their posting. Although The Grand attempts to ensure that all information and material remain current and accurate, they are subject to change without notice and The Grand does not warrant their accuracy, completeness and currency at all times.

In addition, The Grand does not warrant the accuracy, adequacy or completeness of software algorithms and expressly disclaims liability for errors or omissions in any software algorithms.

No warranty of any kind, implied, express or statutory, including but not limited to warranties as to non-infringement of intellectual property rights or third party rights, title, latent defects, uninterrupted service, merchantability, fitness for a particular purpose and freedom from computer viruses, is given in conjunction with the information, materials and software algorithms.


AVAILABILITY OF THE SITE

The Site is available worldwide to anyone with Internet access. However, the Site may not be continuously available due to maintenance or repairs or due to computer problems or crashes, disruption in Internet service or other unforeseen circumstances. The Site contains information on our worldwide products and services, not all of which are available in every location. A reference to a product or service on the Site does not imply that such product or service is or will be available in your location. The content of the Site, including advertising content, is intended for use and display only where its use and display are permissible in accordance with applicable laws and regulations.


CONTENT FEATURED ON THE SITE

All material on the Site and news by email (the "Content") belongs to The Grand. You are free to download the material posted on this Website for non-commercial purposes, to store it temporarily on a single computer, and to print it solely for your own personal purposes. You agree that you do not acquire any ownership rights in any downloaded content. You may not distribute copies of the material for any purpose or 'frame' it in any site you create or operate. You agree to abide by all copyright notices, information and restrictions contained in any content on this Website. You acknowledge that "The Grand" is a trademark and that you may not use it without written permission from The Grand.

Any unauthorized downloading, transmission, republication or other copying or modification of material posted on this Website, including trademarks, trade names and service marks, may violate federal, common or civil law trade-mark law and copyright law, and may result in legal action.
The Grand Reserves the right to take legal action against any unauthorized use of the trade-names, trademarks and images of The Grand found on this website.

CONFIDENTIALITY AND PRIVACY

At The Grand, protecting your privacy is very important to us. Our goal is to treat the Personal Information you furnish us with the utmost respect. We need the following information in order to process your requests or to enter you in any promotional contests: your name, e-mail address and mailing address. If you are making a reservation, we also require your credit card number and its expiry date. Please read on for details about our practices for handling your Personal Information
 

• What Information Do We Collect?
  
  There are times when we may ask you for or you may choose to provide information about yourself and your business to assist us in meeting your various needs ("Personal Information"). For example, we may ask you for information about your personal preferences, which helps us develop a Guest Preference Profile that enables us to serve you better.
  
  We may also collect other Personal Information such as information collected when you make a reservation for, or register or use the facilities of, or stay at one of our hotels, palaces and resorts. At times, we conduct surveys to better understand the needs of our customers.
   

• How We Use Your Personal Information.
  
  Your Personal Information may be used for the purpose of providing you with services at our hotels, Palaces and resorts, servicing your requests, improving our services, developing and informing you of additional services provided by The Grand or our business partners that may be of interest, or answering questions you may have. For example, such information may be used to inform you about programs related to hotels, car rentals, airlines, consumer products or other offerings.

ONLINE RESERVATION/OCCUPANCY

If you use the "The Grand Online Reservation" facility set out in the Site, terms and conditions regarding availability, prices and cancellation apply to each room rate quoted and you should read carefully the room rate details that are provided before proceeding to complete your reservation. Any special needs must be notified at the time of reservation but will not be guaranteed.
All reservations are subject to availability. If you cancel your reservation after the cancellation deadline indicated your credit/charge card will be debited for the value of the first night stay booked in that room.

ADVERTISING AND SPONSORSHIP

Part of the Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with relevant law. The Grand will not be responsible for any error or inaccuracy in advertising or sponsorship material.

PROMOTIONS AND OFFERS

The Grand may make available on the Site information regarding specific services, offers or promotions that Grand is conducting. Any such service, offer or promotion is subject to the specific terms, conditions and restrictions listed on the Site in connection with such service, offer or promotion. Each service, offer and promotion is void where prohibited by law. Please refer to and read carefully the terms, conditions and restrictions included on the Site in connection with each service, offer or promotion.

CHOICE OF LAW AND JURISDICTION

These Terms shall be governed by, and construed in accordance with, Indian law. We both agree, for the exclusive benefit of The Grand, that the Courts of India shall have the exclusive jurisdiction to determine any disputes which may arise out of, under, or in connection with this agreement; save that, it being agreed that this clause conferring jurisdiction for the benefit of The Grand only, The Grand shall retain the rights to bring proceedings against you in the Courts of any other country which has jurisdiction.

MISCELLANEOUS TERMS

By accessing this Website, you have directed your system to a server located in USA. Any disputes arising out of your use of this Website shall be governed exclusively by the laws of the province of USA and the applicable laws of India. We reserve the right to change these terms and conditions at any time without notice by posting a new or revised set on this Website.

GENERAL

You may not assign, sub-license or otherwise transfer any of your rights under these Terms. If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. Failure by either party to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy. Headings in these Terms are for convenience only and will have no legal meaning or effect.